Account & Subscription

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Resolving issues when your credit card fails

You may not have allowed your credit card for online payments or abroad payments.

How do I get a refund?

You're always free to cancel your subscription in the free trial period and you will be not charged for the subscription in this case.

How do I apply a discount coupon code?

If you have a discount coupon code, you can use it when you subscribe to a monthly or yearly plan on PrimeLister.

How do I cancel my subscription?

Cancel your subscription in 2 easy steps:

How do I start my subscription?

Start your subscription in 3 easy steps:

How do I verify my email address to activate my PrimeLister account?

You need to verify the email address that you used in signing up on PrimeLister for security reasons.

Need help?

If you have any questions which are not answered in the knowledge base, please feel free to contact us directly. We are here to help you.

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